NMI Gateway Guide is an independent reference — we cannot access, unlock, or reset any NMI account. If you need help with your gateway login, a password reset, settlements, or any account matter, the right contact is Network Merchants or the reseller that issued your account. We can only help with corrections to this website.
For NMI account & login support
Official NMI
Visit nmi.com/contact for the platform operator's support channels.
nmi.com/contactYour reseller
On white-label accounts, the payment company that onboarded you is usually the fastest support path — use the number on your statement.
Check your statementLogin help
Our self-serve troubleshooting covers the most common sign-in problems before you need to call anyone.
Login helpFor editorial corrections
Found something inaccurate or out of date on this site? We want to fix it. Send a note describing the page and the issue to [email protected]. We read every message but cannot reply to account-support requests, which we are not able to action.
No one from NMI Gateway Guide will ever ask for your gateway username, password, or card details. We don't collect them and have no use for them. Anyone claiming to be us and requesting credentials is impersonating this site — ignore them.